Sales recovery
When a customer abandons their cart or doesn’t complete a payment, Infynia sends automated WhatsApp messages to bring that sale back. Learn how it works
Infynia Help Center
Recover abandoned carts and incomplete payments on WhatsApp, with automated messages and an AI agent that talks to your customers.
How Infynia helps you
Section titled “How Infynia helps you”AI agent
An AI agent replies to customers 24 hours a day, answers questions, and encourages them to complete the purchase — and brings in a human when needed. Meet the agent
Follow-up sequences
Set up a series of messages over time to re-engage those who haven’t yet replied. Configure follow-ups
CRM mode
Track deals on a Kanban board, from first contact through to closing. See the pipeline
Inbox
Follow every WhatsApp conversation in one place, take over a chat whenever you want, and hand it back to the AI afterwards. Explore the Inbox
Automations
Turn on recovery messages, order updates, and follow-ups that go out on their own at the right moments. Set up automations
Broadcasts and Ads
Send a message to a whole list of customers and see which ads drive the most recovered sales. See broadcasts and ads
Results dashboard
Track how much Infynia recovered, your recovery rate, and your return on investment. Open the dashboard
Getting started
Section titled “Getting started”- Connect your store — Shopify, Yampi, Nuvemshop, Yever, WooCommerce, Kiwify, or Bestfy — and see your free opportunities report on the Dashboard.
- Connect your WhatsApp Business, get your templates approved in WhatsApp Templates, and keep an eye on WhatsApp Health.
- Understand cart recovery and when messages are sent.
- Set up your automations, follow-up sequences, and the AI agent.
New here? Start with the getting started guide.