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Solutions / Lead formsWebsite leads added to your customer base

Receive every new lead and continue the conversation right away.

Publish a form on your website, send a welcome message as soon as a lead submits it, and schedule optional WhatsApp follow-ups.

See how it works
Interface showing a published lead form and an enabled WhatsApp welcome sequence.
01

Fields built for qualification

In addition to the required name and WhatsApp fields, add text, email, or selection fields to collect the context you need.

02

Inline or pop-up installation

Customize the appearance and content, authorize publishing domains, and copy the installation snippet to your website.

03

An immediate welcome

Send the first message as soon as the form is submitted and add follow-ups if you want. A reply stops the remaining steps.

01 / Declared interest

Ask what your team really needs to know.

In addition to name and WhatsApp, the form can collect email, free text, and choices such as service, interest range, or buying stage. These answers are saved with the contact to guide the first approach. Publish inline or as a pop-up, restrict the permitted domains, and display consent text when applicable.

  • Use selections to record comparable interests across leads.
  • Customize the appearance, confirmation, and publishing format.
  • Record the displayed consent text and the response date.
02 / Optional continuation

Start on WhatsApp without turning silence into pressure.

You can end the flow after capturing the lead or add a WhatsApp sequence. The first message is sent after the form submission, and the next messages follow the configured delays. Each step uses an approved template, counts as a paid notification, and stops being sent when the lead replies, preserving the conversation that has started.

  • Activate follow-ups only on forms that call for continued contact.
  • Define the interval between messages in the sequence.
  • Automatically stop the remaining steps after a reply.
IN PRACTICE

Where this solution fits into your day-to-day work.

01

Qualify quote requests

Collect the desired service, timeframe, and interest range before the team starts helping.

02

Capture interest in a launch

Publish a form on the campaign page and organize the preferences declared by each contact.

03

Continue after sharing a resource

Send a welcome message and optional follow-ups that stop as soon as the lead replies.

FROM SETUP TO CONVERSATION

Start with what makes sense for your business.

01

Create the questions

Choose the fields, copy, language, colors, and the message shown after submission.

02

Configure publishing and consent

Enter the authorized domains and, when applicable, the consent text visitors will see.

03

Install and track

Paste the code into your website and view, review, or export the submissions you receive.

BEFORE YOU START

Good questions.
Clear answers.

Is consent recorded?

When you configure consent text, Infynia stores the displayed text and the date alongside the form response.

Does the form have to send a WhatsApp message?

No. Capturing the contact and their answers is a complete workflow. The follow-up sequence is optional and can be added or removed without disabling lead capture.

How do follow-ups work?

The first message is sent when the form is submitted, and the next messages follow the configured delays. All of them use approved templates, and each send counts as a paid notification. A reply cancels the remaining steps.

CONNECT THE POSSIBILITIES

The next step in the journey.

Start using Infynia

Connect every stage of your customer journey with WhatsApp, data, and artificial intelligence.