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Connect Kiwify

Connect your Kiwify account so Infynia can receive checkout, order, and product data from your account.

You create an API Key in the Kiwify dashboard and enter three details in Infynia. Infynia validates the connection and automatically configures the required notifications.

Before you begin

Section titled “Before you begin”
  • You need access to your Kiwify account with permission to create API Keys.
  • To send recovery messages, also connect your WhatsApp and set up your Automations.

1. Create an API Key in Kiwify

Section titled “1. Create an API Key in Kiwify”
  1. Open the Kiwify dashboard.
  2. Go to Apps → API.
  3. Click Criar API Key (Create API Key).
  4. Copy the Account ID, Client ID, and Client Secret shown on the screen.

2. Connect Kiwify in Infynia

Section titled “2. Connect Kiwify in Infynia”
  1. In Infynia, go to Integrations and open the Store and payments tab.
  2. Under Your checkout platform, choose Kiwify and click Configure.
  3. Paste the Account ID, Client ID, and Client Secret.
  4. Click Connect.

Infynia validates the details and configures the Kiwify notifications. You will see a success message when everything is ready.

After connecting

Section titled “After connecting”

Infynia starts receiving notifications for abandoned carts, generated PIX and boleto payments, approved or declined purchases, refunds, and payment disputes. It also syncs the products available in Kiwify.

Connecting the account does not send messages by itself. Make sure WhatsApp is connected and enable the recoveries you want under Automations. Messages follow your recovery timing.

When Kiwify provides the PIX code or boleto details, the recovery message can include that information to make payment easier.

Kiwify specifics

Section titled “Kiwify specifics”
  • No delivery tracking: Kiwify sells digital products, so shipping and delivery automations are not used for this integration.
  • Catalog without photos or descriptions: Infynia receives the name, price, and link for products, offers, and plans. Kiwify does not provide photos or descriptions.
  • One account at a time: the same Kiwify account cannot be connected to two Infynia stores at once. Disconnect it from the previous store before using the credentials in another one.